All our shipments are made by DPD. Depending on the country and city, delivery times and costs vary. Delivery charges are FREE by [email protected] for orders over €150* in EUROPE.
For more information on delivery times, please send us an email via our contact form or call us.
Please note: Any order placed on Friday from 3pm, Saturday and Sunday, will only be ready for shipment from Monday.
Delivery costs within Europe* are free of charge for orders over €150 and are calculated on the basis of your location. Delivery costs outside Europe are also calculated automatically when you complete your shopping cart. The amount of the costs appears in the total to pay. This amount depends on the products in your order, the delivery zone and the service chosen. Depending on your location (often outside Europe), customs fees may be applied.
Customs fees are totally at the customer's expense.
The customer is responsible for the cost of returns, regardless of the country. Returns are never offered unless there is an error on our part.
Please note when refunding your order that delivery and/or return costs are not refunded.
If you wish to send us a return, please send your package to this address only:
PROJECT DISTRIBUTION NV
254 Rue Bollinckx
- You can return any item within 14 days from the day you receive your order.
- All returned items will be inspected. They must be new / unworn, with tags, in their original condition.
Any returned product that is incomplete, damaged, worn, or dirty will not be taken back or refunded and will be returned to you at the postal address provided.
Each order placed will be accompanied by its tracking number sent by e-mail to enable you to check the delivery of your order. The costs are calculated automatically by our online DPD software according to the current shipping prices. The price will be automatically displayed in your basket if your order is less than 150€.